How to lose your customer?

* Sometime back regarding my experiences with redbus.in, I happily wrote post how to not lose your customer? post. Now yesterday evening, I felt bored and tried my hands on indiaplaza.in shopping website and ordered two usb laptop lights (without having laptop!!). I was happy that site was accepting debit card and transaction was done smooth, but after finishing icici payment procedure, order was showing ‘Pending Authorization’. So, I tried again and checked in my bank account – great, money was drawn two times and indiaplaza.in was showing ‘Pending Authorization’ from ‘My Accounts’ section. I have written long mail to them. Awaiting action and 4 usb laptop light. I will give it to whoever wish on FCFS basis 😉

Update: Order is now confirmed and ready for shipping. Good things comes for those who waits!